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Frequently Asked Questions About ENU Complete Nutrition Shakes:

icon arrow - Frequently Asked QuestionsWhen is the Best Time to Drink ENU Shakes?
ENU® should be consumed as directed on the label. ENU can be used as a meal replacement when you are on the go, between meals as a calorie / protein supplement, or after a long, hard workout to help refuel your body. Please remember that individual nutritional requirements vary depending on gender, body weight, health status, level of activity, etc. And if possible, it is best to use ENU as part of a well-balanced diet that includes whole foods and other protein sources.

icon arrow - Frequently Asked QuestionsWho Can Drink ENU Shakes?

The short answer is ENU can be used by almost anyone that is not allergic to dairy proteins. Endurance athletes drink ENU because they have increased protein and calorie requirements, but it is suitable for most anyone with an active lifestyle or high caloric needs that wants to supplement their protein and calorie intake. The protein and nutritious calories in ENU may be especially helpful when you:

  • Desire supplemental calories during the day to fuel training for an endurance event, such as marathons or triathlons
  • Want to gain or maintain a healthy weight using high quality, healthy and convenient nutrition sources
  • Are seeking additional protein in your diet

icon arrow - Frequently Asked QuestionsAre Your Products Gluten-free?

Yes, all flavors of ENU are gluten-free.

icon arrow - Frequently Asked QuestionsAre Your Products Certified Kosher?

Yes, all flavors of ENU are certified Kosher by the Orthodox Union and this is indicated by the symbol on the labels.

icon arrow - Frequently Asked QuestionsAre Your Products Lactose Free?

Yes, all flavors of ENU are lactose free.

icon arrow - Frequently Asked QuestionsAre There Artificial Sweeteners In ENU?

No. Stevia, a zero calorie, natural sweetener is used, along with other natural ingredients and flavors to provide the great taste in ENU.

icon arrow - Frequently Asked QuestionsIs It Okay to Drink The Product if it is Past the Best By Date?

The best by date specifies the period of time which a product can be stored under specific conditions and remain optimal for consumption. Many manufacturers use best by dating to inform the consumer of optimal shelf life on specific products stored under appropriate storage conditions.

icon arrow - Frequently Asked QuestionsDoes ENU Contain Any Allergens?

The Food Allergen Labeling and Consumer Protection Act of 2004 (FALCPA) requires manufacturers to identify the eight major allergenic foods or food groups which are: milk, eggs, fish, Crustacean shellfish, tree nuts, peanuts, wheat, or soybeans. ENU packaging lists allergens immediately after the ingredient list. ENU contains ingredients derived from milk.

icon arrow - Frequently Asked QuestionsCan I Use ENU To Gain Weight?

Strategies to gain weight should focus on eating more calories (from a balanced diet that can include ENU) than you expend and exercising to build muscle mass. Exercise in combination with consuming ENU, may help you consume enough calories to aid in weight gain.

icon arrow - Frequently Asked QuestionsCan ENU Be Used With A Feeding Tube?

Yes, ENU can be used with a feeding tube and, as a calorie-dense complete nutritional drink, may be appropriate as a sole source of nutrition. Please consult with a healthcare provider before deciding whether ENU may be a good choice for you.

icon arrow - Frequently Asked QuestionsIs It Okay to Add Water To Enu If I Want a Thinner Consistency?

Yes, you can add water to ENU to make it thinner. We recommend adding about a half-ounce of drinking water at a time, replacing the cover and shaking for 10 seconds.

icon arrow - Frequently Asked QuestionsWhat is the Best Way to Store Enu?

We recommend storing unopened cartons of ENU at 40 to 80°F. Opened cartons should be refrigerated. And for the best experience, we always recommend chill, shake and then enjoy!

Shipping Questions

icon arrow - Frequently Asked QuestionsWhat Is Your Return Policy?

Refunds and Replacements Due to the perishable nature of our product, we do not accept returns. In the event you are dissatisfied with your purchase, you must contact us within 30 days from receiving your order. We reserve the right to limit refunds and replacements, and we can only offer one replacement per consumer.

If you have any questions, you may contact us at any time at Support@DrinkENU.com or call us at 855-266-6733.

icon arrow - Frequently Asked QuestionsWhat Is Your Privacy Policy?

Ajinomoto Cambrooke, Inc. is the manufacturer and distributor of ENU Nutrition products.

Click here to read our privacy policy.

We respect your right to privacy. We will never rent or sell your contact information to any third party. Information is stored on our servers and is protected by industry standard security practices.

With regard to our emails and special offers, you may remove yourself from future mailings at any time by clicking the preferences link at the bottom of one of our emails and following the on screen instructions.

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